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Thank you for including Longevity Plus exclusive line of physician developed and clinically validated line of superior nutritional supplements in your quest for optimal health. We look forward to helping you achieve your personal health and wellness goals.
In this day and age, rules and regulations pertaining to importing/exporting of goods are constantly changing on a daily basis in countries throughout the world. Unfortunately, in addition to all these changes, we have seen an increase in fraudulent activities and scams on the internet involving international shipments. The combination of these two activities has forced us to implement the following policies and procedures on all International shipments.
International Payment Methods: Acceptable forms of payment for international shipments include: Wire transfers, International Money Orders or Cashier’s Check drawn in US Funds through a US Bank and made payable to “Longevity Plus.”
Upon receipt of an approved payment method, excluding wire transfers, the order may be delayed for up to 10 U.S. business days pending guarantee of payment.
We apologize but we can NOT accept foreign money orders or checks drawn on any non-US bank. Please inquire at your local bank how you can process a wire transfer, obtain an International Money Order, or Cashier’s check "drawn in US Funds through a US Bank," If you have any questions regarding payment for international orders or wish to obtain wire instructions, please email us today at orders@longevityplus.com or call 928-474-3684 ext. 117.
International Shipments: Our preferred method of shipment is via United Parcel Service (UPS) unless otherwise instructed. You will be charged based on the weight of your order as calculated using UPS shipping rates. For your convenience, you will receive an email with tracking information for your shipment. You will need to allow up to 24 hours for the information to update before tracking information is visible. Buyer is responsible for all taxes, duties, tariffs and customs laws in Buyer's country (see additional restrictions below).
International Shipping Restrictions:
1) We cannot be responsible for any tariffs, customs restrictions or other regulations that apply in countries outside the United States. We encourage you to speak with your customs office if you have any questions.]
2) Do not order items that are illegal to import into your country as the laws and restrictions vary in every country. It is the customer's responsibility to check with their Customs office to see if their country permits the shipment of our products into their country. A 20% restocking fee will be applied to orders returned by customs as "illegal to import."
3) If for any reason the package is seized by Customs Officials, we will not issue a refund unless all products are returned to us in their original condition. If the package is returned to us by Customs Officials, the customer is still responsible for any shipping charges. A 20% restocking fee will be applied to orders returned for any reason.
4) The customer pays actual shipping charges based on the weight of the package. Shipping charges alone are frequently 20% or more of the total cost of the products. An exact amount can be obtained by emailing orders@longevityplus.com or call 928-474-3684 x117.
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